Terms

   
 
   
 
 
Data Protection

Viperquads Ltd uses any personal information provided to us via the website or paper trail will be used with complete privacy and no information is passed on to any third party.

When you place orders or access sensitive account information, we offer the use of a secure server and authenticated credit card transactions.The secure server software (SSL) encrypts all information you input before it is sent to us.Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Should you have any queries with regard our privacy policy then please contact us at info@viperquads.co.uk

 
Safety Information

We strongly advise that proper safety equipment should be worn at all times. Helmet, Gloves, Boots, Body Armour and Protective Clothing. The use of these powered vehicles could involve the risk of injury. Always use common sense when operating your quad bike. Correct maintenance must be carried out on all goods supplied by us. Always check nuts, bolts and fixings after every use. We will not be held liable for any loss, damage or injury incurred while operating the quad bikes.

 
Warranty

Viperquads Ltd offer a 12 month warranty on any new quad bike we sell, all our products are checked prior to dispatch.However, if the quad bike has been modified cosmetically or mechanically by the customer after purchase, the warranty will then become void. All Viperparts we offer a 3 month warranty.

 
Tax & Registration

Tax and registration is not included in the price of the quad, unless we have agreed with you prior. Please ensure that you tax and register the vehicle with DVLA before driving the quad bike on the road as it is illegal to drive without these documents and Viperquads Ltd are not responsible or liable.

 
Delivery

We do not deliver quad bikes to customers if you require this service an additional charge will apply. A cost will be based on distance to postcode and time to deliver quad bike.

 
Quadbike Insurance

It is the responsibility of the registered owner to take out sufficient insurance for the quad bike. Viperquads will not be responsible in arranging this. We strongly advice that you take out insurance before driving on the road as it is a legal requirement.

 
Faulty Goods

The goods should be returned to Returns Department after the inspection by a member of staff the decision will be made to replace or refund, as appropriate.

 
Returns

If you are not satisfied with the purchase of your goods, please return within 7 days in original condition and packing. A full refund excluding the delivery charge will be given.

 
Payment

Payment can be made by cash or cheque in Pound Sterling made in a UK clearing bank. You do not own the goods until we receive payment in full.

 
Deposits

The quadbikes are not guaranteed to the customer unless a 50% deposit has been placed on the quad bike. This must be paid by cash or cheque in pound sterling made in a UK clearing bank and will only be confirmed once the funds have been cleared. All deposits are non refundable.

 
Guarantee

Any refund arising in the event of a dispute or cancellation will be refunded within 20 working days if agreed by the Directors of the company.

 
Complaints

If you wish to make a complaint, please e-mail or fax us and we will respond to the complaint within 7 working days.

 
Trade Marks

Trade marks and names are of their respective holders.

 
Order

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your quad bike or parts. We aim to provide a shipping date within 8 weeks from order date however, if this is extended we will email you with new delivery dates.

 
Remittance Terms

All prices and offers are subject to change without prior notice. E&OE.

 
VAT

All quadbikes or parts exclude vat, this will need to be added.

 
Quadbikes

All of our quads have a full after sales support program, and the reassurance and piece of mind offered by the full parts and service back-up team.

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